APIN Vacancy: Front Desk Officer
AIDS Prevention Initiative in Nigeria (APIN) is a non-governmental donor-funded organization dedicated to the prevention, treatment, care and support of diseases of public health importance in Nigeria, including HIV/AIDS, tuberculosis and malaria, among others. Since 2001, we have worked closely with key stakeholders, including donors, government agencies, university teaching hospitals and other non-governmental organizations to deliver qualitative interventions.
APIN's goal is to reduce the burden and mitigate the impact of those diseases through cutting edge, innovative & sustainable approaches. Our intervention activities span forty-two sites in ten states of the Federation and are coordinated from our offices in Abuja, Lagos and Ibadan.
The relocation and expansion of our Lagos Office have brought about the need for a Front Desk Officer. We are therefore inviting applications from qualified candidates to fill the position.
Job Title: Front Desk Officer
Reporting to the Office Administrator, the Front Desk Officer will receive and attend to visitors and enquiries as well as manage all official telephone calls, mails, fax and other correspondences. S/he will also have responsibility for providing back-office secretarial support on routine basis and during training programmes.
The key tasks of the job holder shall include the following:
Receive and attend to visitors and guests as well as manage enquiries by providing responses or routing them to relevant staff members
Manage official incoming and outgoing telephone calls, make calls for and route incoming calls to, relevant staff members
Dispatch and receive mails through courier companies, keep record of outgoing and incoming mails, ensure their timely delivery and conduct preliminary review of bills submitted for courier services rendered
Disseminate official news/information to junior staff members without/unable to access their mail accounts
Maintain an effective and efficient filing system for program and administrative documents
Maintain contact details (telephone numbers and e-mail addresses) of staff members and site officials
Produce electronic copies of documents by scanning, as requested by staff members
Assist in the preparation for, and reporting on, training programmes, especially in the design and printing of certificates and tags for training participants
Qualifications and Experience
A first degree in the Social Sciences or the Humanities and a minimum of two years cognate experience, preferably in a non-governmental organization or development agency.
Technical and Behavioural Competencies
The ideal job holder would:
possess good oral and written communication skills
possess good interpersonal skill
be proficient in the use of computer, especially Microsoft Word, Excel, PowerPoint, Internet browsing and emailing
be able to use own initiative
possess customer service experience
be courteous and politeness
7th June, 2011
Mode of Application
Qualified and interested applicants should visit www.apin.org.ng to apply online by completing the application form. They should also upload their CV, which must contain a suitability statement, highlighting how their knowledge, skills and experience make them suitable for the position, and addressing the person specifications listed above. The statement should not exceed a page and must appear on the first page of the CV, which must be saved in Microsoft Word and as applicant's name. ll online applications must be submitted on or before June 07, 2011. Late applications will not be considered and only shortlisted candidates will be contacted.
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